Toyota and the quest for brand loyalty after a repair Certain brands have very loyal followings, Volkswagen, Subaru, and Toyota come to mind. Toyota and Subaru are sold as long-lasting, trouble-free vehicles, and the people who buy them tend to keep them in service for many years. Because of their...
An issue with the auto collision repair and the insurance industry seems to be the notion that OEM repair procedures are merely recommendations. They are not. Toyota procedures are based on best practice and company research. It is important that customers know this. Toyota has repair information for technicians...
Your car has safety systems, known universally as ADAS- Advanced Driver Assistance Systems. These cover everything from ABS brakes to Electronic Stability Control and up to more complex systems like lane departure warning systems and auto-braking. All of these systems rely on very sophisticated computers. They get their...
If you’ve just been in an accident, you may have been asked by your insurance company to submit a photo estimate. In order to do so, you may have had to download an app built by your insurance company, or you may have submitted photos online. What happens...
Unless you hate your car and are looking for an excuse to buy a new one, most people fear that their vehicle will be declared a total loss after an accident. That’s the number one question we get asked. The 70% Rule And the fact is cars get...
If you own a Ford and your repair involves installing a new windshield, you only have one approved option- use an OEM Ford windshield, and here is why. Ford and just about every other manufacturer put out “OEM Position Statements” to instruct repair shops on how their engineers want...
As the owner of a GM car about to get collision repair, you need to know that GM is very specific about their repair procedures. It is vital because not every auto body shop in this area follows the OEM procedures. Believe it or not, the body shop has a...
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